Returns & Exchanges
We want you to love your Rumpl gear, but if you're not completely satisfied, we offer free returns and exchanges on all domestic orders within 30 days of purchase. Items must be in their original, unused condition with all tags and packaging intact to qualify for a full refund.
Start Your Return
Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Choose Refund or Exchange
Select whether you would like a direct refund to your original payment method or a store credit exchange for a different color, size, or style.
Print Your Label
Download and print the pre-paid shipping label provided by the portal and securely package your items, ensuring the original tags are included.
Ship and Track
Drop off your package at the designated carrier location; once our warehouse receives and inspects the gear, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing